Brittany C.

There are times I've received wonderful items from ThredUp, but a lot of the time I have to return due to quality issues. I've had items stained, faux leather peeling off a jacket, most of the time holes and tears. Funny, since their clean out boxes say it has to be in good condition to be accepted. Also, if you send items in you get pretty much nothing for your items. Pennies, sometimes.

I was looking at purchasing a FLL sweater. I googled the sweater to see more pictures of it and saw TRR was selling it for more than it was NEW at FLL ($135 new on FLL site and $155 on TRR). I contacted them about it and their response was laughable. However, I have bought several items and haven't had an issue - though I would never consign because the amount you get for them is so low.