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Unfortunately the lowest rating that can be given is one Star. Although their description on their website indicated I was ordering a Weber Model 7614 Rotisserie Kit for my Weber Grill, when delivered it was a cheap Chinese Universal Rotisserie Kit yet it was represented that the original price of around $130, which seemed like the correct price for a Weber OEM Rotisserie Kit, was "on Sale" for $99.00. This would have been a great deal for an OEM Weber unit! When delivered it was a cheap Chinese-made "universal-type" unit with a motor that seems like it MIGHT last a year. Turns out I could have purchased this unit on Amazon for $62.00! Without having to pay GrillPartsReplacement "Expedited Shipping fee". Amazon's delivery was free. Not only was the GrillPartsReplacement website description EXTREMELY deceptive, it was over-priced by nearly 50%. Very disappointed and embarrassed as this was a Christmas Gift! Buyer Beware!
Tip for consumers:
NEVER AGAIN! Ripoff.
After agreeing to provide an appraisal for a large Persian carpet, a "justanswer.com" expert"/representative contacted me by email after 14 hours (supposed to be 8 minutes!) she requested more information because she couldn't provide an answer after very precisely detailed informational description. She requested photos of the rug and a lot of other nonsense (I am a rug collector). Because I "engaged" this "expert" by responding to her request I was charged $48 before I had even received a second reply. Customer service was curt and rude and when I requested an immediate refund I was told that it wod take 5 days to process my refund. This is obviously an offshore operationthat is not a credible resource. STAY AWAY!
Brian S.'s review of JustAnswer earned 2 Very Helpful votes
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Great service person. Don't understand why the is a forty dollar charge on my credit card?
It is very misleading. I asked questions before entering in credit card details as they hooked me...
Hello Brian, thank you for your feedback. The Experts strive to give customers the best possible experience, so if they ask for further information it's so that they can provide you with a more thorough answer. We apologize that your question was not answered in the time frame you expected. We're sorry if there was any confusion over the deposit system used by the site. Customers must pay a deposit in the amount of the question price before responses are unlocked for viewing. The deposit is fully refundable, for any reason, within 30 days of payment. When a customer requests a refund we release the funds within 24 hours, but because of the way the banking system works, it may take 3-5 business days for the funds to show up on your end. JustAnswer headquarters are located in San Francisco, California.