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GrillPartsReplacement has a rating of 4 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. GrillPartsReplacement ranks 11th among Grill sites.
The customer service is great. I have a Weber Spirit 300 series grill. I bought the wrong part for the first time, the customer service staff communicated with me in time and replaced it with the correct part. The quality of the parts is very good, i am very happy to give them a good comment and Recommend them to my friend.
Unfortunately the lowest rating that can be given is one Star. Although their description on their website indicated I was ordering a Weber Model 7614 Rotisserie Kit for my Weber Grill, when delivered it was a cheap Chinese Universal Rotisserie Kit yet it was represented that the original price of around $130, which seemed like the correct price for a Weber OEM Rotisserie Kit, was "on Sale" for $99.00. This would have been a great deal for an OEM Weber unit! When delivered it was a cheap Chinese-made "universal-type" unit with a motor that seems like it MIGHT last a year. Turns out I could have purchased this unit on Amazon for $62.00! Without having to pay GrillPartsReplacement "Expedited Shipping fee". Amazon's delivery was free. Not only was the GrillPartsReplacement website description EXTREMELY deceptive, it was over-priced by nearly 50%. Very disappointed and embarrassed as this was a Christmas Gift! Buyer Beware!
The customer service is great. I have a Weber Spirit 300 series grill. I bought the wrong part for the first time, the customer service staff communicated with me in time and replaced it with the correct part. The quality of the parts is very good, i am very happy to give them a good comment and Recommend them to my friend.
Tip for consumers:
You can send text messages or emails to their staff if you have any questions during the purchase process, and they will quickly reply to you and help you solve the problem.
To be honest this place went above and beyond to make sure I was satisfied as a customer, not only with the product, but with my service! Would buy from these guys anytime for your grill needs
Products used:
Grill cover
Own a charbroil 4 burner grill, this worked perfectly to replace the two middle burners which had rusted out and began to burn unevenly. Also replaced the burner guards as well. Almost like having a new grill! I'll be buying a second kit when the outer burners start to burn unevenly. Great product.
https://grillpartsreplacement.com/collections/char-broil
Tip for consumers:
You need to find out your grill model and then search the model to get the relative parts. If you don't know where is your grill model, just ask them by email, they will help you to identify.
Unfortunately the lowest rating that can be given is one Star. Although their description on their website indicated I was ordering a Weber Model 7614 Rotisserie Kit for my Weber Grill, when delivered it was a cheap Chinese Universal Rotisserie Kit yet it was represented that the original price of around $130, which seemed like the correct price for a Weber OEM Rotisserie Kit, was "on Sale" for $99.00. This would have been a great deal for an OEM Weber unit! When delivered it was a cheap Chinese-made "universal-type" unit with a motor that seems like it MIGHT last a year. Turns out I could have purchased this unit on Amazon for $62.00! Without having to pay GrillPartsReplacement "Expedited Shipping fee". Amazon's delivery was free. Not only was the GrillPartsReplacement website description EXTREMELY deceptive, it was over-priced by nearly 50%. Very disappointed and embarrassed as this was a Christmas Gift! Buyer Beware!
Tip for consumers:
NEVER AGAIN! Ripoff.
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