Brian F.

I was promised a 10 percent discount with my first purchase but when I entered the code I was emailed, it wouldn't take it. Very disappointed.

After being baited as a home buyer through realtor.com's cash back rewards program and working with real estate agents that put me on the bottom of their list because they didn't have to pay a fee to realtor.com for them, I finally was able to make a home purchase.

I waited and waited on my cash back (they inform you that you will have to wait for some time after your purchase so they can collect from the realtor, amongst other things). I finally got tired of waiting and called them only to be told that I had missed the "deadline" to collect the cash back. They insisted they had sent me an email notifying me of the time-line I had to collect and provided me with a date that email had been sent. I was able to find the email in question on that exact date they alleged to have sent it, except that email mentioned nothing about the cash back instructions. It did not matter that I forwarded the email back to them to prove what I was telling them.

They continued to hold to their ground that they had sent the email notifying me of information they needed from me in order to process my cash back and I had missed the "dead line."

Funny how they had no problem calling me incessantly when they first wanted my business but when it was their turn to fulfill on their business commitment, one email they allege to have sent was all they feel they needed for their due diligence (which, again, they never sent).

Shame on realtor.com for their shady practices. According to other information online, their is a lawsuit against them on their cash back program, which I wholeheartedly hope they lose.