I was nervous with the reviews I read here, but they had what I needed at half the price of other stores. I bought knee and elbow pads, and a back protection pack. They arrived in less than a week from the UK! That was amazing in its self. The order was also exactly as described and what was ordered. I will do business with them again. Service was stellar and the price was great. Maybe things have changed with them? I'm very happy with my experience! I also should note, I paid the $6.99 for expedited shipping. Otherwise, shipping would have been free. I needed the pads as quickly as possible though.