I have made several purchases from this small company which seems very environmentally and ethically conscious. I have been pleased with the quality of their products and found that If you spend over $75 they ship for free. They have historically been very customer friendly and helpful.
I was very excited about shopping during their recent warehouse sale, but unfortunately that experience changed all that for me. At this sale, one had to be quick to place items in their cart and get to checkout before the items disappeared. I actually lost a few things for being too slow... oh, well. I never shopped so fast. During checkout, I discovered there was tiered shipping which means the more you spend, the higher the shipping, which I think might cap at $15.95... Anyway, I was ok w/that, as the sale was decent enough, even w/ the higher shipping charges... so, I checked out. Then, I foolishly went back that same night to shop for more things that I know I missed in my hurry to check out before. I found a $20 scarf and the shipping was $7.95. Yikes, I thought... that's going to be nearly $24 in shipping charges for these 2 orders, placed on the same evening. I figured that if I quickly sent an email, the company would not want to waste more resources... boxes, labor and gas on 2 separate orders/deliveries. Especially for a company that is so environmentally and ethically aware. So, I asked if they would combine the orders... same address... same credit card... Just put it all in one box and ship it for $15.95.
Well, the answer was "no". I received an email the next day and, in summary, it explained that due to the limited staff and the fact that they already started working on the orders (really?)... it would not be possible.
OK... it didn't turn out to be such a great sale after all... I'll pay the $24 in shipping, on 2 orders that totaled $100.89, but, I can guarantee that this will be my last order.