Worst online experience.
Bought a bike online at walmart.
It showed there were 2 in stock.
When I proceeded to check out the number dropped to 1 left, as I figured it would.
It remained at that number for 5 more days, then went to out of stock.
Curiously, I received a notice the next day (7 days after my purchase) stating there may be a delay getting (my) item. It went on to state "we're locating more of these item(s) and will send them to your store for pick up". There was further info stating "if we can't deliver the item(s) by Thu., August 30, we'll cancel the order and process a refund.' The 30th was 2 days later. This was not a good sign.
This sounded like such a canned, generic message as it never even mentioned my "item" by name.
Well, on the 30th came the bad news that the bike was out of stock.
It surely wasn't, when I bought it, and as I said, another one remained in stock for over 5 additional days. Something didn't smell right, here.
No, I'm convinced, they sold my bike to someone else.
According to one of the online supervisors I spoke with, this happens when a distribution center somewhere else has the item and it's too far away to ship to a closer center.
This means that someone who orders after you can get the item that you thought was coming to your house if they are fortunate enough to live near the center with the goods.
Really bad and unfair practice.
The worst part of all this?
They still have my credit card money in "pending status" and claim that they are not the ones to release the funds but it's up to my credit card company to do so. Really?
Not according to my credit card co.
I want my money to be taken out of limbo.
As long as it remains pending, I have less available credit.
So, I'm left with no bike and Walmart continues to keep my money in pending status and won't release it.
Never, ever, again... this whole experience has been a nightmare. Be warned.
I'm sticking with Amazon from now on...