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I placed an order, no confirmation, just asumed and walked to restaurant. They tell me no order received. When I showed them the email, they said orders from beyondmenu never get through, this happens all the time. I had to place another order that took a half hour. Got home with food more than an hour after initial order. I sent the website an email explaining the situation, never even got a response (more than a week ago).
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Brian A.,
We're sorry for the negative experience. We offer multiple channels for restaurant owners to receive orders and encourage them to have back up ways of receiving orders. We also send (3) notification calls to them to make sure no orders are missed. We would like to check with our partner restaurants what happened that led to your inconvenience. May we ask for more information regarding the order and the restaurant information? You may also contact BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
Beyond Menu Customer Service