Brent G.

I got off the phone this morning with a representative from C2C lights. Evidently the lights I purchased were back ordered. After an offer to sell me a different model, at an increase, albeit a reduced increase, I shared the fact that I was frustrated with their advertised pricing. I explained that the price advertised is not accurate, because it is not possible to purchase the item at that price. The price will later be increased after the bulb selection, even when the choice of "no bulb" is made. For whatever reason, there is an added cost to prepare the light to become "bulb ready". The representative shared that fact that, yes, they were aware of frustrations due to their costing structure, but that the President had decided against making any changes. I then repeated my request for some type of correction to the on-line pricing with the comment or else I would take additional action. The representative said; "what type of action". I replied, I don't know, maybe the Better Business Bureau. The representative then laughed and said, "hah, yah right, good luck with that". I then asked to have my order canceled which he agreed to. He then finished with "We don't need your business" and hung up. So, as we've all experienced, I was was left with nothing more than powerless frustration, hence this review. If you find yourself reading this, and you plan to give your money to a company, please consider giving it to a company that would like your money and business. Because, surely, C2CLights doesn't need it.