We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Brenda W.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Health, Clothing & Fashion

Member since February 2020

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    51

Review Distribution

1 Review by Brenda

3/14/20
Well, another screwup from GlassesUSA. Please NEVER deal with them. They have terrible quality and horrible customer service.
1. My first order (101869845)... Sunglasses. I could not see to read with them. Everything was distorted. I contacted them and was willing to get a replacement instead of refund.
2. My replacement order... I ordered sunglasses again. Got them in and guess what? They are NOT sunglasses but instead clear. Still some distortment. Progressive lens... it seems like the progressive part starts too far up.

By now, I am totally annoyed with them. I just want a refund. When I called, I'm told I only can get a replacement. I have no confidence that they can get it right.
$360 gone down the drain. I'm ready to cut my losses and go with a reputable source local.

Worst ever company.

GlassesUSA attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Brenda Has Earned 3 Votes

Brenda W.'s review of GlassesUSA earned 3 Very Helpful votes

Brenda hasn’t received any thanks yous.

Brenda doesn’t have any fans yet.

Brenda isn’t following anybody yet.

Similar Reviewers on Sitejabber

samb659
8/12/20

On their website they specifically show an item called "Gaming blue light blocking glasses" and...

genevievet12
8/12/20

I ordered a pair of glasses for myself on July 28th. I am a student and this website offered...