In the past 6 months FedEx has said "no one was home to sign when I've been home whole time, when I complained had to wait all next day AGAIN. Poor customer service both party's. I gave excellent review previous but will not order again bc Of shipping issues, oh and once FEDEX dropped my wine. Busted bottles sent back to NY but shows as delivered? Didn't tell me. I had to call.
I've now had to hang sign telling FedEx driver what to do
Hi Brenda,
We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. Our agents are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!