I have never seen a terrible return system as this store have. I'll never buy from them again. It's the worse. Besides the terrible frame window to get a refund, the offer you a store credit, but you have to pay 16 dollars to send the item. It's absurd. Awful.
Hi Brenda,
Thank you so much for taking the time to leave a review.
We firstly wanted to start off by saying that we are so incredibly sorry that you had an experience with us that left you feeling this way. Our utmost priority is to provide our customers with the best shopping experience possible.
To ensure transparency, we make sure to communicate our policy extensively across various sections of our website. Furthermore, this policy is clearly stated on every product page.
By proceeding with a purchase from us, you have acknowledged and agreed to the terms and conditions outlined in our Policy.
Should you have any further inquiries, please do not hesitate to contact our Customer Happiness Team at info@showpo.com.
Kindest,
Showpo.