Thumbnail of user brannont1

Brannon T.

Contributor Level

Total Points
80

1 Review by Brannon

  • Suspension Connection

9/10/22

Do not get scammed from this company like they did me. They have a policy in place that allows them to send you damaged product and stick you with it. They shipped me a set of Tuff Country springs in no box just with a shipping label on them. They arrived one at a time over 4 days and were severely damaged due to their poor shipping process. But why would they spend the time or money on packaging when they dont cover cosmetic damaged to their product. They will accept the return with a 20% restocking fee, and me pay for the shipping back. That adds up to over $800 for me to return their damaged lift kit back to them. Spend a few more dollars and order from a reputable company, which this is not.

Tip for consumers:
Dont do business with Suspension connection. Unless you want to get beat up used looking product and get stuck with it due to their Cosmetic damages arent covered under their warrenty

Products used:
Tuff country lift kit

Service
Value
Shipping
Returns
Quality

Brannon hasn’t received any votes.

Brannon hasn’t received any thanks yous.

Brannon doesn’t have any fans yet.

Brannon isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dylanjhart609
2/25/24

These crooks are the toughest to work with because they hide behind their return policies. An...

Thumbnail of user zachw241
9/18/23

I purchased Rite Rite helper springs from them in August of 2023. The listing title on their...