Zach W.

I purchased Rite Rite helper springs from them in August of 2023. The listing title on their website said the springs fit my year, make, & model pickup truck. Only if you scrolled way down the listing, you would find info that these helper springs are only compatible with a "leaf spring under axle" configuration, which was not my truck and was in contradiction with the listing title (and with the picture on the listing). Contacted their tech support and they told me I needed the springs for a 4x4 (not my 2wd truck) which I then purchased from them. They accepted no responsibility for the error and not only refused to pay for return shipping but also charged me an 18% restocking fee for the item which was never installed or even removed from the original container. The item price with tax was $498.35 and they charged me $90.82 which on top of the $35 return shipping meant I was out $125 for a perfectly resalable item. Never buying from them again.