The first time I went to America's Best I picked out frames. They were never fitted to my face and even after taking them back twice they still don't fit. I went back a year later, because I believe in second chances, and had the same experience. The doctor was great but the retail center is filled with a bunch of untrained people that are simply there for the purpose of selling goods. In addition, on my second visit, I was quoted a price with my insurance for my doctor's visit and frames. I paid in full at that time. 7-MONTHS LATER I received another bill for an additional $160! I will never use this company again!