I ordered a battery for my 2001 Hayabusa the battery terminals that they sent me on their battery we're facing the wrong way. I called and spoke to a sales representative Anthony he was completely rude refused to take the battery on a return kept Telling me he was going to send an email with the return instructions and label never did after six phone calls and 12 emails still no response from the company. Do not under any circumstances buy a battery from this company. They are a scam you're not calling this country when you call they lie do not help and send you a generic battery that is not specifically for your motorcycle. They have the worst customer service and return policy and warranty policy out of any company I've ever seen. Do yourself a favor and go to a different company like batterymart.com or something like that where you can actually return it or even go to the store. This company you're calling in the air and they lie and they have no idea about motorcycles or batteries or vehicles or anything else they have no knowledge just what they're reading on the computer. And the battery is subpar cheaply made and when I tested it it wasn't even at 12 V but it's useless because the battery terminals are facing the wrong way it's just a generic battery that they sent to you for every motorcycle it's not specifically for your bike.