I placed an order on May 13,2021 during the 11am hour. I choose the overnight shipping for $14.99. Assuming I would get my items on May 14,2021. I received a FedEx message stating my order would arrive between 8:30am and 12:59pm on May 14,2021. 2 pm came and nothing yet. I checked FedEx again and it stated my item would arrive on May 15,2021. So I contacted FASHIONNOVA.com and asked them, since I paid for overnight shipping and your company couldn't send me my stuff overnight, is there a way I could get a refund. Overnight shipping was $14.99. I was told that they would not give me a refund as they have no control over FedEx. As of 8:37 pm I still have not received my items. When I check FedEx, it now says to expect my items on May 17,2021. This is a poor service to offer if you can't deliver when you say you can. I'm writing this review because I don't think this is a fair practice and businesses should not be able to get away with stuff like this. Something should be in place to refund the customer's money if the item doesn't make it overnight. I placed this order for a May 15th 2021 event, even though I paid for overnight shipping two days in advance, I will receive my item 2 days after my event. FASHIONNOVA should stop this fraud practice or people should start bringing lawsuits over the companies that do stuff like that. To anyone that reads this, FASHIONNOVA does offer overnight shipping because friends placed their orders after I did and they received their items this morning but mine seemed to have got lost in transit. I just think there should be a refund policy for something like that. No percentage off the next purchase because I don't know when I might receive my next item. I don't think I will order from this site again.