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beverleyr3

Beverley R.

1
Level 1 Contributor

Contributor Level

Total Points
253

2 Reviews by Beverley

4/26/15

WHEN PROBLEMS OCCUR NO ONE CONTACTS YOU YOU RE LEFT IN A COUNTRY WITH NO HELP

Tip for consumers:
Rubbish apartment filthy owner understood nothing, place falling apart, we were told to ring within 24 hrs with problems no one answered sent emails pics 1 week on we be had no response from Housetrip DO NOT USE THEM!

Service
Value
Quality
3/29/15

I'd always wanted a fairytale dress, and when I decided to go on a cruise I thought I'd treat myself. I decided to buy one and see what they were like and if I liked them I may buy 2 more, when the dress came I'd ordered a size 16 a size bigger then I am but it was so sml and was miles too long it would not zip half way up my back, I contacted them and they asked me to take pictures and send them to them which I did, I was then told they did not do refunds and I would have to take it to a tailors, I am stuck with a dress that goes no where near me, having read the reviews I am now going to contact my bank to try and get something done, BUT DO NOT BUY FROM THIS COMPANY THEY ARE DISHONEST AND FRAUDSTERS.

Tip for consumers:
DO NOT USE THIS COMPANY THEY ARE BAD

dylanq1
dylan q. – Dylan Queen UK Rep

Dear Customer,

Thanks for your shopping on Dylanqueen.co.uk. We sincerely apologize for this problem happened on you. Could you please give me your order number? So I can check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:service@dylanqueen.co.uk. I am sure that you will get the related answers from our manager. May you have a good day!

Best regards,
Dylanqueen.co.uk Team

Beverley Has Earned 13 Votes

Beverley R.'s review of HouseTrip earned a Very Helpful vote

Beverley R.'s review of Dylan Queen UK earned 11 Very Helpful votes

Beverley R.'s review of Dylan Queen UK earned a Well Said vote

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