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HouseTrip Reviews Summary
HouseTrip has a rating of 1 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. HouseTrip ranks 130th among Vacation Rentals sites.
On Thursday, March 19th, 2015 I made a reservation to stay at a property in Prague during August. On Friday, March 20th, 2015 (less than 24 hours after I made the original reservation), I notified the property owner and Housetrip I needed to cancel my reservation. Housetop informed me they would only reimburse me 85% of the transaction amount net of their commission fee. I am disputing this charge via Paypal and my credit card company because it is an unfair/illegal policy. In the U.S. we are allowed to cancel a purchase within 24 hours and receive a full refund.
I recommend you DO NOT BOOK with Housetrip because of their inflexible, unfair refund policy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members