After horrific experience with Doris Wedding and Hebeos I was so hesitant to order a dress online but Lulus renewed my trust.
I ordered 6 dresses- I'm wearing 2- return the other 4 with easy prepaid QRS code via UPS and quick refund into bank account.
If you order from Doris Wedding or Hebeos you will not be able to return it. Zero return policy regardless of what it says online. Both Chinese companies that are not held accountable by BBB. Awful. Awful. Awful. I'm donating 3 dresses to woman's organization at expenses of $600.
Please see attached photos which are screen shots from email correspondence from customer service Hebeos versus Lulus.