Beth T.

I purchase a lot of items from Amazon and I love the convenience and good deals but I've found that some of those "good deals" are fakes. The ones I've come across are Yeti cups, expensive shampoo and other hair products that were definitely altered or fake. The problem is the return policy doesn't address fraudulent items, so if you don't realize immediately your product is a fake, you are stuck with the ineffective product and paying the price. Beware!

What I love about this site is finding name brands you can trust and getting them at a great price. But beware of the items that aren't name brand from a reputable company that are mixed in. I've purchased quite a few items, such as chairs, clothing and decor and if it wasn't a name brand it was really cheap junk! I have purchased clothes that are far from the size listed on the label and that look much cheaper then the picture, household items that fall apart upon arrival, chairs that the legs are uneven so they are unstable and rock and items that are just defective. Customer service is quick to credit or replace items that arrive broken but after waiting 2 months to receive something it isn't worth the time hassle of documenting and multiple communications so I try to be very selective now if buying on the site.