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I ordered shirts the end of October. Ordered 2 in order to get qualify for free shipping. 1 shirt was a Christmas gift. Size Medium, that would fit an XL! I want to exchange, but am told "that shirt needed to be returned in 30 days". All over their website it says 365 day hassle free returns. No so! I was told if I return, they will donate and I cannot exchange. Very disappointing, especially for a $90 shirt. Will never use them again, or recommend them!
Beth C.'s review of Fanatics earned 2 Very Helpful votes
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Hi Beth, we're so sorry for this issue! We do have 365 day returns for the regular items listed on the site, we were however, able to review this order and can see that these items were manufacturer direct, which means they come directly from the manufacturer. The return time frame for these is 30 days as they do come from a separate vendor. Once again, we're so sorry. Sincerely, Julia.