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They say items ship same day or next. I waited a week for them to finally ship. Every time I contacted customer support they didn't know ANYTHING about what was going on and the best they could do was say "wait and see". When the item finally did ship, I received an open box item with no warning. The order I placed was for a brand NEW synth, not an opened/returned/used one. They refused any sort of credit for getting an open box model. Quite literally the worst service in the music industry. Go to Sweetwater. Hell, go ANYWHERE else. Save yourself the frustrations. Thank me later.
Tip for consumers:
They do not ship quickly, their customer service is useless, they will sell you a new item but ship a used one.
Products used:
musical instruments
Dexter R.'s review of Musician's Friend earned 3 Very Helpful votes
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