My wife and I have never utilized this website prior to this year. That being said, I doubt we will be giving them our patronage in the future. We paid for expedited shipping on our Christmas cards and thought we were ordering them early.
Though we did receive a package from them on the date they said it would arrive, they sent us someone else's envelopes! With their requested addresses on them! That means our friend's and family's addresses were sent to someone else... Absolutely unbelievable.
Furthermore, my wife sat on hold for 30 minutes to be told to send an email to correct the mistake. She sent the email and has not received any sort of reply stating that the error would be corrected. This is the worst kind of customer service I have ever experienced. I have called insurance firms with better customer service.
We will not be giving our business to them in the future. One more reason to never give business to anyone based out of California!