Ben C.

Well what can I say about Groupon, I am speechless... this rarely happens but I actually am struggling to find the right words about this company, how it continues to exist I will never know. I never thought it was possible for a company to stoop so low, they really couldn't care less. Please, for what it's worth, if you are reading this, avoid Groupon at all costs if you want to avoid pulling your hair out! I had the 2 worst hotel experiences of my life through Groupon before I found out about the scam that they are carrying out. Groupon doesn't actually offer good deals in reality, they hike prices up and discount them, making you pay full price. And if you do get anything a small amount below what you get anywhere else, it's because the product or experience is rubbish, not working anywhere else and wanted by no one else so they reduce it a little for you. Why pay for 150 pounds for stress and rubbish when you could pay an extra 30 and have an experience 100 times better! Groupon ruined 2 of my short breaks away before I knew about them so I vowed to never use them again. My partner bought a couple of products which were rubbish and ended up going in the bin after a few days when she didn't listen to me and if you look for any heavily discounted Groupon product anywhere else online, it's the same price or cheaper elsewhere! So, why am I writing this review if I vowed to never use them? Unfortunately a family friend bought me an experience as a birthday present. It was too late to refund by the time it got to me and I should have just binned it right then. Better to throw away the money spent on the voucher than go through the hassle of using it and cause even more of a headache. But I tried it (for the last time) and the voucher that I printed had the wrong address on it. I called Groupon beforehand to check if I have to book and they said "do what it says on the voucher" which literally says "Read through terms (which has useless information that does not help me) and show up and enjoy". No detailed address, no contact number, nothing else. I called and they repeated several times that everything I need to know is on the voucher. So I drive for an hour to the address they provided which is the incorrect one, couldn't find it and by the time I spent half an hour looking around, the place was likely to be closed. Now I had a look online and there are several different addresses for the place and different opening and closing times. Looks like Groupon are a bunch of cowboys who have clowns as partner to provide their useless products and services. Groupon is a disgrace and the sooner people stop using it to make it go out of business, the better!