I've had one of the most pleasant experiences with customer service that I've had in a long time. Ms.Kielwanng returned my call with a pleasant and friendly voice. Then she proceeded to help me determine what my needs were by physical showing me various storage sizes. She did and excellent job with answering my questions and explaining the contract. I would like to commend her patience and positive disposition. Thank you Ms. Kielwanng for your kind service.