Becky D.

I have been single for a year and wanted to just see what was out there. They have you go through a 20 minute questionaire. Once you get to the end they ask you to sign up with 3 plans. It says you hae 3 days for a money back guarantee. After checking out the site I knew it was not for me! I called LESS THAN 24 HOURS LATER and asked to canel and get my refund. She said my state Michigan was not one of the states that is able to cancel within the 3 days. Apparently there are only 12 states included for the cancellation! I have never ever heard of something like this. Absolute scam! They LOCK you in a 12 month plan where you will be paying almost $500 for the year. I suggest you do what I did and cancel that credit card and get a new one so they don't keep charging you. This disgusting company took my $114 and I have deleted my account! However I called my bank and disputed that payment! DO NOT SIGN UP WITH THIS COMPANY!

I have been buying on Swap for about 2 years to resell on ebay. Most everything was $10 or less and their were always coupon codes out there and I always spent over $100 so I got free shipping. Items would come sometimes even the next day. It was great and I spend $20,000 last year alone with Swap. Like the old saying goes all good things must come to an end :( Well, alot has changed with this once great site. Prices have gone about double and there are rarely and coupon codes out there anymore and I am lucky if I get my packages within 5 days. I believe they are trying to be like or compare to the other big site Thredup. Swap is a big downgrade from Thredup, however I loved buying on swap more because their prices were always so much lower than Thredup. The prices now are really ridiculous and most items you can buy for the same price new or close to new retail. They say they are the largest online thrift store, but yet their "thrift store" prices are more like a 20% off sale buying brand new retail. I think they forgot these are used items. They will end up loosing alot of buyers because of their huge increase in prices. I wish they would go back to letting their sellers price their own items instead of greedy spap pricing them. Such a shame!