I have ordered multiple items from this website and so far have not had many problems. Their clothes are super cute and I love the variety they have. However, many of their sizes are not true to size, there is almost no way to return items, and shipping takes a while. Now I understand that it may take it while for a site overseas to ship an order seeing that it is halfway across the world, but waiting for 1-2 months without my package even leaving the country, I find that a bit ridiculous. Overall, yes they're a nice site and have very cute clothes, but you will have to wait a very long time for your package and if it does not fit, don't think you can return it so make sure you get a size larger than what you need.
Hi Bby,
Thank you for ordering from our website, we are so sorry for keeping you waiting so long.
Please provide us your correct order number, we will certainly help you return and refund.
Waiting for your reply!
Sincerely,
SheIn Customer Service