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Bby g.

2
Level 2 Contributor

Contributor Level

Total Points
424

5 Reviews by Bby

  • SHEIN

9/20/17

I have ordered multiple items from this website and so far have not had many problems. Their clothes are super cute and I love the variety they have. However, many of their sizes are not true to size, there is almost no way to return items, and shipping takes a while. Now I understand that it may take it while for a site overseas to ship an order seeing that it is halfway across the world, but waiting for 1-2 months without my package even leaving the country, I find that a bit ridiculous. Overall, yes they're a nice site and have very cute clothes, but you will have to wait a very long time for your package and if it does not fit, don't think you can return it so make sure you get a size larger than what you need.

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molly m. – SHEIN Rep

Hi Bby,

Thank you for ordering from our website, we are so sorry for keeping you waiting so long.
Please provide us your correct order number, we will certainly help you return and refund.
Waiting for your reply!

Sincerely,
SheIn Customer Service

  • TrendsGal

9/20/17

I ordered two items off of TrendsGal and was super excited. After purchasing my items, I get an email confirming my purchase. I even checked my balance on my debit card to make sure it went through. About 2 weeks later I realize "oh yeah, I haven't gotten my package yet, I wonder where it's at". So I go to my orders and it says "waiting for payment". I emailed TrendsGal telling them that I paid and showed them a screenshot that confirmed my order. I get a reply the next day with a lady telling me that they haven't received it and she tells me to PAY AGAIN. After already paying for my items, seeing that on my debit card it indeed went down the amount I've spent, and then the website telling me they haven't received it, I don't understand. Where did it go? You can't lose money paid electronically. I kindly let the lady know that I WILL NOT pay twice as much money for my items because they somehow "haven't received my payment" even though they confirmed it was purchased through email. Bottom line, they're a scam. They're cheap only because if they take too much, there's going to be someone out there who will sue for grand larceny. I'm not satisfied and I definitely wouldn't recommend ordering anything from TrendsGal.

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service r. – TrendsGal Rep

Dear Brandy,

We regret for this situation.

Please note that we Trendsgal cannot charge the customer more than one time for one order which has been limited by our system.

We have sent you a message and are awaiting your reply in our ticket system. Please login to your account to send us a response.

Thank you for your feedback, it is always well appreciated.

Trendsgal Customer Service Center

  • Zumiez

9/18/17

I have ordered around five items from Zumiez and has had minimal problems. Their clothes are very nice, and I've never had a problem with their sizes. Some of my orders were very fast to ship, around three days. But there were others that took much longer, around two weeks. I have also contacted the support team to ask about certain items, and they were very helpful. I'm not sure why all these reviews are leaving only 1 star because the quality of the website is nice. Shipping would be my only concern. I would still highly recommend ordering from this website.

  • Vans

9/18/17

The most recent order was a pair of vans socks for my boyfriend. My goal was to order them so that they come in time before our one year anniversary in a week. I figured it would take around a week for the shipping, and I was okay with that but THREE days later here they are. I was very surprised with how quick they shipped considering they were coming from the other side of the country. I have also shopped there multiple other times and online, their support team was very helpful, their items are completely true to size and everything is exactly how it looks on line and li everything is exactly how it looks online unlike other websites. Overall, vans it is a great website and I highly recommend using it

  • Amazon

9/17/17

Amazon is a great website that sells things for cheap. I have ordered many things off of Amazon and I have only had two problems with the site. The first problem, is that I ordered an item for a gift to my father. In the description it told me that it was a 1000 lumen flashlight (very bright). When I finally received it in the mail ( around a month later) it was nowhere near 1000 lumens. It was MAYBE around 50 lumens. We were both very disappointed considering I spent $20 on a flashlight I could buy at a gas station. The other problem is shipping. I have ordered some items and they have came in around 3 days later and then I have had items that have came in around 2 MONTHS later. Overall, they are a good site but you have to watch out for false advertisement and make sure that you'll be okay with waiting months to receive your package.

Bby Has Earned 24 Votes

Bby G.'s review of SHEIN earned a Very Helpful vote

Bby G.'s review of TrendsGal earned 3 Very Helpful votes

Bby G.'s review of Vans earned 20 Very Helpful votes

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