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Barney T.

  • 2 Reviews
  • 4 Helpful Votes
  • 0 Thank Yous

Experience: Beauty, Hobbies & Interests

Member since February 2018

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    148

Review Distribution

2 Reviews by Barney

1/25/21

I always used the black bottle of Shiseido Zen perfume. They now sell Zen in a square gold bottle. Before buying it, since I have a high sensitivity to smells, I called Shiseido to be sure the formula was the same. I was promised there had been no changes. My husband bought me a bottle for Christmas. Due to Covid, I've been out very little. When I finally put on the perfume, I quickly started getting a terrible headache. I got online and saw that the new perfume has a different formula than the old one I used. Now it has been over 30 days and I can't return the perfume. I called Shiseido to see if they would be wiling to assist me since they informed me incorrectly and I would never have bought the perfume knowing the formula was different. They took no responsibility and would not do anything to help!

Products used:
Shiseido Zen perfume

Service
Returns
2/10/18

The items Ive bought so far have been of good quality and shiiped in a reasonable amount of time. My complaint is that for a small wooden desk valet, they charged $9.99 to ship and another $3.99 handling! That is just outrageous. I complained and they credited the handling fee back to me. With a lot of places offering free shipping and no handling, I just think theyre not competitive. I will not be shopping there again unless they change their fees.

Barney Has Earned 4 Votes

Barney T.'s review of PersonalCreations earned 4 Very Helpful votes

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