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Update (June 2016) - Seller responded after my review. I've got a full refund. I'm updating now my review. The money were refunded with no questions asked about my ID or other information.
My old review:
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"Never buy from this seller! I purchased the item in October 2015. Since that time no item I was received. A very bad communication. They keep saying that item should arrive and then they ask me to get a written confirmation from local post office that I didn't receive it. But it was never delivered even according to tracking number! Why I have to run and prove that I never received if even the tracking number shows that! I was opening 2 times a claim through Paypal, but the seller somehow fooling paypal and show them someones tracking number, not mine, and I never seen from them a tracking number they show to paypal. To date, May 2016 I never received item and never got my money back ($158)!"
Tip for consumers:
Avoid this seller! They will fool you and Paypal in order to get your money and never send the item to you.
Update: The Seller finally sent me a refund. Thank you!
Never buy from this service! I didn't receive the item in 30 days. A very bad communication. They don't replay on your questions. Only one reply I've got - to wait next 25 days. The tracking number doesn't show any progress in 30 days. It means they sent shipping info, but never shipped the item. The address printed on the package (the picture that is shown by seller) is wrongly printed. Seller asks to wait 25 more days to be sure that item lost. In total seller wants 55 days from me to get an item. I need money back, no response. I even paid for insurance, but now afraid no one is going to give my money back.
Tip for consumers:
The seller finally sent me a refund. They put a wrong address and the item was returned to seller by shipping company.
Dear Bak
We regret all the inconvenience and frustration that have caused.
Your matter has been taken care of by our support team, would you please check our ticket and reply to us?
Thank you so much for your kind support and patience.
Best regards,
Everbuying Customer Service
Bak hasn’t received any thanks yous.
Bak doesn’t have any fans yet.
Bak isn’t following anybody yet.
Empty.
Dear Bak?
We are sorry to hear about the delay of your order. By no means was that done purposely. Sometimes, it will be delayed by customs, logistic and your local post office.
We apologize for the difficulty that you experienced with this purchase.
We would like to look into this for you as there seems to have been a miscommunication and we would like to help. Could you please tell us the order number at service@tinydeal.com? Please do not worry. We will refund or resend if you can’t get the parcel in the limited time.
Hoping for your kindly understanding and we look forward to hearing from you.
Best Regards,
TinyDeal Team