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AYMAN A.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by AYMAN

  • MyAdmissionsEssay

2/16/24

Hi,

1-. They charge in my profile fee before discuss it with me. Any how i refuse and i just want what i paid for. I dont need extra things (this should be end of the story) but writer and customer service they keep talking about this as an excuse when i want correction to be done by the writer within the 10 pages i paid for.
2- I complaint about the writer and customer service that they dont reply to my comments which is address some issues within the 10 pages i paid for. I complaint to the Amy customer experience manager in 16 Feb 2024 at 12:43 then she said the writer wrote everything and address my comments.
Please note that if you check all files uploaded my writer its just 15 pages and that's ok BUT after long chat and long wait with the customer services the writer send file with 23 pages! Which i did not ask for it.

Amy trying to cheating on me, i send her the last version i uploaded with my last comments which i uploaded in 15 Feb 2024 and the file the writer uploaded they used the file with comments i uploaded in 14 Feb 2024 with added pages. In this way things come upside down, i told Amy i need just my 10 pages and her reply was you can deleted by yourself, if im going to do everything by myself why i paid this company then. Amy cheating because instead she will say (there is Mistak and writer used old file version and now they make correction), she said (no everything is ok and no reply we should do to your concern. I asked her of telephone number but she ignored,as i need to talk with someone higher position than Amy.

Any how the big problem now as (support services message)
THE WRITER GET INFORMATION FROM REFERENCES BUT THEY PROVIDED ME END OF THE PARAGRAPH with DIFFERENT REFERENCES. So if you want to review the information and matching them with the original references written end of the paragraph YOU CON NOT, because the references for example title A but the information cited from reference title D.

That's mean once my professor will read the information and open the reference he will find completely different information. So what we should do now.

Products used:
writing

Service
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Valerie S. – MyAdmissionsEssay Rep

Hello, Ayman. I'm reaching out concerning the feedback you recently shared on MyAdmissionsEssay. First and foremost, we want to express our sincerest apologies for any frustration or inconvenience our service may have caused you. I would like to inform you that our manager has been making concerted efforts to contact you directly to discuss your concerns in detail and find a satisfactory resolution. Unfortunately, we haven't been able to connect with you despite several attempts via phone calls and emails. There's a possibility that our emails might have been directed to your spam folder, so we kindly ask you to check there when you have a moment.

Regarding the revision you mentioned, we want to reassure you that the changes you requested are absolutely feasible. Our team has already implemented the instructions you initially provided. However, it appears there might have been a misunderstanding, as it seems the version being referenced in your feedback may not be the latest one. We are fully prepared to make any additional revisions needed; all we require is a set of clear instructions from you to ensure we meet your expectations accurately.

We are here to support you and make this right. Could you please provide us with the best way and time to reach you? We look forward to hearing from you soon and hope to resolve this to your complete satisfaction.

Yours respectively,
Valerie Soler
support@myadmissionsessay.com

  • EssayPro

8/15/23
Verified purchase
  • SuperiorPapers.com

6/23/23
Verified purchase

I subscribed and pay for Diamond membership but not any of the membership benefits were provided and very poor communication services. They took the money and do not provide the services you pay for.

Tip for consumers:
they do not provide the services they promise when you pay for the membership

Products used:
writing services

Service
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