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Ordered a bag from this company that was damaged during shipping. The shipping company, FedEx, stated the damage and immediately shipped it back to them before ever even reaching me. I NEVER got an email it was returned, nor one that a refund was being processed. I had to call their terrible customer service and request the refund. So basically, had I not of followed up, they would have kept the cash and walked away. Terrible company.
Tip for consumers:
Do NNNNOOOOOOTTTT order from here. Just look at the reviews . . .
Products used:
Carry-all bag
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