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I ordered a pair of yeezy's from the website I ordered a size 5 and they sent me a size 4... they asked me to send them pictures to confirm they sent the wrong size, which i did. But they have yet to resolve this matter... it took forever to get the item and now when I express my concern they keep replying with their automated emails that I received my package... so it's not that I'm saying I didn't receive my package. I just didn't receive what I ordered... so beware folks sometimes you don't get what you pay for... I expect to either get my money back and I will gladly shipped back. Or get the right size and I'll gladly ship this item back
Attanya G.'s review of DHgate earned a Very Helpful vote
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Hi Attanya,
We understand your side on this issue, we checked this order and this was already closed. We also found here and you haven't filed a dispute, for your future reference, please contact Customer Service immediately if you have any issues with the products that you ordered so that we can assist you in getting a resolution right away.
For this issue, we suggest that you communicate with the seller. If you prefer to get a refund, please ask the seller to send you a message stating "I agree to give you a refund for the amount of $***". Once the seller sends you this message, please contact us back so that we can operate it for you. If you want to get a replacement, please ask the seller for the replacement tracking number so that we can help you track its whereabouts from time to time.
Please send a new message to the seller today and if they will not respond after 48 working hours, please contact us back so that we can assist you further.
If you have any questions, please do not hesitate in chatting with us by clicking on Online Chat from our Customer Service page: www.dhgate.com/contact/contactUs.do
Sincerely,
Sil
DHgate Customer Service