Returned an item and kept getting the runaround from YOOX. They gave excuse after excuse, both on the phone and via email. Finally, I filed a claim with my bank and got my money back. Will never order from them again.
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Customer service and return process are HORRIBLE! It takes about two weeks for them to log your...
I've been YOOX customer for many years. Lately they sent my order to someone else and I got wrong...