Ashlyn D.

Updated 2/7/24: After posting my initial review, customer service got in touch with the host and moved things along. I've now received my coat. I'm still taking off 2 stars since the communication was only improved after leaving a public complaint but the service ultimately delivered.
--
Original 1 start review: I wanted to buy a coat from Poshmark Canada and couldn't get it shipped to the states directly so I decided to use Shippn. I picked the host who had 5 star reviews (now wondering if they're fake). Made my purchased, used her address, thought all was well. IT WAS NOT. The tracking shows delivered but the host hasn't updated the order, nor has she or customer service responded to my numerous messages asking for an update. I understand things may come up and you can't ship it out right away. But disappearing with my paid merchandise and failing to communicate is theft.