Debra B.

I purchased a bag through a reseller website and they attached the invoice of the retail price to the order and so it didn't match my orders invoice for the price I paid.
The host documented that price and Shippn wouldn't accept my invoice since it didn't match.
I had to return the item back to the seller.
Shippn then forced me to provide them with a return label from the seller with screenshots of proof that it's from them and demanded bank transactions to verify I made the purchase.

I purchased this item on January 28th. The host went on a 3 week vacation without giving any notice prior while my designer handbag was in his apartment.
After he returned I had to schedule several attempts for pick up because he was not home.
His communication skills were terribly poor, and aside for the time difference from HK to US, it didn't help the fact that this is his secondary job so he said it's not his first priority.
My emails would get answered every 48 hours if not more.
It's now March 26th. I still have not received my item I ordered 3 months ago.