Ashley G.

I was having issues with a designer that was customizing my website. I did not like his design that he put on my website and it showed that he was not really a professional. So, I asked him to revise the website and again the design was plain and mediocre. I contacted Fiverr customer support to cancel the project and give put the deposit order of $130.00 back into my account. They told me that I need to work with the designer. My dislike for how the project was going should have been enough to give me a refund. I then told the designer that I did not like his design and I wanted to cancel service but refused the cancellation. I once more contacted Fiverr customer service to get my refund and again they told me the same information, to work with the individual. I refused and Fiverr proceeded to give the person the $130.00 when I told them I was having issues with the project. Terrible service especially when the issues was not even resolved. I closed my account just about 2 weeks ago, never again.

Some people just don't know how to communicate with their customers, I ask for simple instructions and they reply by putting the complaint info online. Now I know this company is low level service it won't get far.