Ashley F.

I ordered 1 size too small at christmas, no big deal right?!
Very Wrong.
I have spent over 8 hours trying to solve this problem with them.
NHL Shop has taken $409.35 over several contacts, and I have got $170.83 returned.
I have also called and been transferred and after 30+ min calls have been dropped.
Today I was charged $79.74 and I of course have not purchased anything from the NHL Shop and never would again. I am 2 hours into trying to resolve with no resolution on its way.
You would think NHL Shop would be a a great experience, considering pricing and how big they are.
But it is a literal NIGHTMARE
Would Not Recommend

If I could get Zero star I would. Instacart stole money from my account with no order attached to it 130$. After them telling me I would have a refund I did not get the money back for a week. When I called back the rep had me on the phone for over 30 minutes.
The People who do your shopping are very unprofessional, in what they pick and deliver to your door. When insta cart started we got regular people and as time when on it just got worse and worse.
After the bad service and money impossible to get back I am super disappointed this company still has a APP or service, and ways to scam more people.