Ashley D.

This card closed my account without my knowledge and based it on fraudulent activity on my credit report that I have not done. I would not recommend this card because they don't care if you pay on time and can close at any time. Now I have no card for the dentist after covid is over and my transunion report was cleared but it doesn't matter they already closed it and said I have to reapply. Don't get this card they don't care and will close it anyway even in a pandemic. I called to ask them to do a credit bureaus check to see if they can reopen as my credit does not have the false negative marks. They said no this is why I hate credit it's not even based of something I did wrong and I'm still penalized by carecredit

On April 25 2019 a mechanic arrived as soon as he arrived he said he could not fix my door handle he didn't know how and he left with the part I paid 133 dollars for. I called your mechanic customer service and they said he would come back and give me the part. He never showed up i again called your mechanic and I was told he got busy with other customers and would come the next day. The mechanic never showed again so again I was back on hold they contacted him and said he would be at my home some time that day. Around closing I called because he was a no show and then he contacted me and said he would not be able to make it he was busy with other customers and he also said he was going on vacation so he wasn't going to make it until another time. I was upset and called customer service they placed me on hold and said he would bring it another day. Whenever I call to speak to the managers the customer service rep puts me on hold and says a manager will get back to me in 24 hrs one manager finally did and just said check my mailbox and door that he brought the part back. I still have not received the part and my car is also not repaired. Management refused to do anything saying there hands are tied while they are being investigated due to me reporting them to my credit card agency. Warning just go to a reliable mechanic in person unless you want to waste time on hold and be out of 133 And have your car still not repaired. Horrible experience and customer service