- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Ordered 3 Plaid pillows and the Plaid bundle with dog bed, blanket, and pillow. Only received 3 pillows and they all had yellow stains on the inserts. Emailed 4 times and called 5 times without a response. Calls always go to automated response "no service agent is available". Selecting my order on their website goes to an error page every time as well. Company is a scam. Have disputed on my credit card.
Ashley B.'s review of Paw earned 4 Very Helpful votes
Ashley hasn’t received any thanks yous.
Ashley doesn’t have any fans yet.
Ashley isn’t following anybody yet.
Empty.
Thank you for your recent Paw.com purchase. We are experiencing extremely high order volume at this time, coupled with courier delays, which has caused disruptions to our typical shipping timelines. Please know that we are working around the clock to get orders processed and shipped as fast as possible. Additionally, tracking information has not been made available to us as it typically has been in the past, so please be patient, as our customer service representatives may have limited access to the necessary information.
We are committed to providing ongoing communication throughout this process, please contact Francine@paw.com for an expedited resolution to your inquiry.
Thank you for your patience and understanding.