Order # ********* - Thule hideaway awning TH******* and adapter TH******* placed on 9/25/21. Both are in stock as advertise in etrailer site. I emailed on 9/29/21 to follow up without response from etrailer. Called on 9/30/21 was told both are in stock but short of driver to ship it out but will be shipped out on 10/6/21. Called on 10/8/21 spoke with Caroline indicating both are not in stock, shipping of both items are coming in next week. Needed this items so bad for up coming family trip. Waited for nothing. What a waste of time waiting, so disappointed. I would never ever shop here again.