Upgraded the wireless older camera in my Airstream trailer with this new one. The package arrived in time but the product seem to be an open package. Several plastic bags were torn open and put back together. Called the customer service and was informed that it might have been a return item but it still has one year warranty. After installation the camera and monitor paired up and seem to work ok so far.
Business like contact but was informed that it might have been a return item. Still indicated that has a year warranty. Sometimes other businesses, if it’s an open item, they may offer a discount.