Ariel C.

Your customer service is the worst! Why do you send your calls to 3rd world countries where the workers can say and do whatever they want? My flight was messed up, was told it was cancelled when it wasn't, was told I had seats reserved on a flight when I didn't. Your incompetent "customer support" agents know nothing about support. I sent an email and filed a case and it still hasn't been answered. I've been through hell with your airline.

Just yesterday I received an email from them stating that my profile as a nanny was deleted for suspicious reasons that care.com is not obligated to tell. I reached out to them and complained as I was a paying customer and they said " We do not have to tell you why we deleted your profile- we refunded you and it is irreversible." WHAT? Sorry? You can just delete my profile and my services as a nanny because there was suspicious activity because I was using my care.com while OVERSEAS. THEY DELETED ME BECAUSE I AM OVERSEAS? And used my account? Excuse me? Worst company ever!