Recently I've been trying a variety of second-hand online sites/shops. Before doing so, I've read all the reviews. Swap was the one I was the most nervous about. I was pleasantly surprised by my experience, however. I just received my items. They were delivered before expected, exactly, or better, than described. I'm not sure if it's "beginner's luck"or maybe after so many negative reviews it is making a turn around. I'm very happy, I will shop from swap again, I will continue to review, bad or good.