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I placed an order from Canada on rosegal.ca, assuming that they will ship locally. Their express shipping is 7 days order preparation and 7 days shipping. They ship stuff from China. They never mentioned that during checkout. In Canada you will have to pay sales tax on top of price you already paid during checkout. They don't really care that on top of sales tax DHL (that they use for shipping) will charge extra around 15 CAD per each shipment for sales tax collection fees. My order was shipped with multiple shipments and I have to pay extra tax collection fees to DHL for each shipment. The quality is average. Stay way. Ordering from local good brands will finally be much cheaper than from Rosegal.
Are B.'s review of Rosegal earned 9 Very Helpful votes
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Are B,
Thank you for your comment.
We apologize for your case.
We have split your order and shipped it separately due to stock availability.
As mentioned in the ticket E18****513，taxes are charged by the local Customs Office and country regulations are beyond our control.
We have replied you in that ticket，could you please reply us？
We will try our best to help you.
Yours sincerely,
Rosegal Customer Service