I wish I had checked out this site before ordering. I ordered a palette which when received was damaged. Contacted them by the recommended method, slow to respond. Had to go to paypal to request assistance, then they contacted me. I have been promised a refund and here I am 10 days later with damaged product and no refund.
Yes, they are spammy. Once you visit their company you can count on getting e mails incessantly.
I wish I had never started with them It's really a shame because their products are pretty good.
They will never get another order from me.