Ar D.’s Reviews of AliExpress & more

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AliExpress

Wholesale

“Never buy again! Buyer protection doesn't exist!”

12/21/16

Bought 2 cameras EKEN from ATPowers, who had the best feedback and proposed from EKEN forum.
He send me 2 cameras with issues, probably from factory. I keep one, the seller refund me 20 $, the 2th returned back and received as replacement another model, used and bad repaired!
So, I make a dispute. But the Buyer protection is a Joke! Its only seller protection, they proposed to refund 12 $, or to returned back and loose 20$ (the cost of shipping).
This was my 1th and last order from Aliexpress.
Also be carefull at the good feedback of sellers, they ask to write good review in exchange to refund part of the payment.

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Banggood

Electronics

“ATTENTION with EKEN H9 -sends FAKE and cheaper models!”

10/5/16

I paid for original EKEN H9, but received (after 1 month) a FAKE cheaper camera. I returned back the item, with a cost of shipping of 20$.( they refund max 10$ of the shipping cost)!
After 2 months, I haven't my money back and no answer from support.
Don't Buy!

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Katherine L. – Banggood Rep Over a year old

Dear ar d,

We are sorry for any inconvenience we caused.We have a return policy for almost every situation. For the wrong item, if return is necessary, replacement plus shipping cost reimbursement will be issued to you once you send us a return shipping receipt showing how much you paid to return it. About the refund process, it usually takes 2-3 business days for the Paypal, and about 2 weeks for the credit card.So could you please tell us your order number, we will check it for you and reply you as soon as possible. Thank you so much!

Best regards,
Banggood Team