Should have spent a little more and gone with a high quality brand. Bought sneakers for my daughter which she received at Christmas. After wearing them a handful of times, they have fallen apart. Ashley from the 'Customer Satisfaction Team' said she couldn't help with a replacement or credit because too much time had passed. Note to self for future shoe buying decisions. Probably best to avoid this brand given the obvious lack of quality.
Hi there!
We sincerely apologize for this unpleasant experience! Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this.
Sincerely,
Steve Madden Customer Service Team.