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Hungry traveling nurse here. Ordered like I have with Uber eats. Got my expected delivery time, everything was smooth, paid with Google pay. Close to delivery time i luckily looked at my email to see the order was cancelled. Called customer service to find out that (without telling you when you sign up) that they will call you from an Illinois phone number to verify your account. If you don't pick up, they cancel your order. So without any heads up I lost my place in the food ordering chain and had to call the restaurant directly.
So if you are a traveler like me. Avoid this service unless you are the type to pick up any random phone call!
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi April R.,
We apologize if the experience gave you a hard time in placing the order. These measures are part of our security check to make sure the payment details are fully verified and no unauthorized transactions go through. We certainly appreciate your feedback and will make sure to improve our process to give you a better experience in the future. You may also contact BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
Beyond Menu Customer Service