April P.

I have sent in items to Swap for years. They have always paid me on time and inform me of every sale. They state they take 3 months to process, which many sellers clearly dont understand. And they charge for boxes to be shipped so sellers dont get the money they thought, because they subtract the shipping costs. This is all on the website. The company has a, right to change their percentages if they choose as business changes. I was given the old percentage for the items that I sent before the change! And the new percentage for those sent after the change. People expect top dollar when they are doing nothing but sending old clothes in a box, really? This company has gotten so many bad reviews because of other peoples lack of understanding. No company/employees are, perfect and listing may be incorrect sometimes. This is human error. As a seller on Ebay as well, this happens. Why is nobody able to see things from the others persons perspective anymore?