April L.

I took a 2 year warranty out with Square Trade on a camera I bought. Initially they asked for a receipt so I sent a scan which they approved. Almost a year later I submitted a repair request for the camera. They wanted a receipt again so I resent them scan of the same receipt they approved previously. They rejected it because it did not have the sellers Ebay logo on it and it never did. (The seller could not be reached.) Many angry emails and phone calls later through a host of phone numbers and connections (about over a period of 2 weeks) they finally accepted the receipt. They were definitely jerking me around hoping I would give up the fight. I sent my camera in for repair and it came back with out the battery (which they requested with the camera). It took another 3 phone calls before they agreed to send me the battery.

During this debacle, I Googled "Square Trade complaints and found a long list of similar problems with them. Do not do business with Square Trade!

I liked using my hard earned points for gift cards or real items. Now you are just throwing your points away to enter sweeps and such where the odds of winning are crap.